TERMS AND CONDITIONS OF SALE
1. GENERAL PROVISIONS
These terms govern all purchases made through our website. By placing an order, you accept these conditions in full.
2. ORDER PROCESSING
- All orders require payment verification
- We reserve the right to cancel orders at our discretion
- Order confirmation emails do not constitute acceptance
3. PRICING AND PAYMENT
- Prices are in EUR and include VAT where applicable
- Accepted payment methods: credit/debit cards, PayPal, bank transfer
- Prices subject to change without notice
4. PRODUCT AVAILABILITY
- All items subject to stock availability
- Backordered items will ship when available
- We may substitute materials of equal quality if necessary
5. SHIPPING POLICY
- Delivery times are estimates only
- Risk passes to customer upon delivery
- Shipping costs calculated at checkout
6. RETURN POLICY
- 30-day return window for unused items
- Customer responsible for return shipping
- Refunds processed within 14 days
7. INTELLECTUAL PROPERTY
- All website content remains our exclusive property
- Unauthorized reproduction prohibited
- Product designs protected by copyright
8. LIABILITY LIMITATIONS
We are not liable for:
- Indirect or consequential damages
- Product misuse or improper care
- Minor color/material variations
9. GOVERNING LAW
These terms are governed by Italian law. Any disputes shall be settled in Florence courts.
10. DATA PROTECTION
Personal data processed according to our Privacy Policy. We implement appropriate security measures.
11. FORCE MAJEURE
Not responsible for delays caused by events beyond our control.
12. SEVERABILITY
If any provision is invalid, remaining terms remain in effect.