PRIVACY POLICY

1. DATA COLLECTION
We collect personal information when you:

  • Create an account
  • Make a purchase
  • Subscribe to newsletters
  • Contact customer service
    This may include: name, address, email, payment details, and browsing behavior.

2. PURPOSE OF PROCESSING
Your data enables us to:

  • Process orders and payments
  • Provide customer support
  • Improve products and services
  • Prevent fraudulent activity
  • Comply with legal obligations

3. LEGAL BASIS
Processing is based on:

  • Contract fulfillment (order processing)
  • Legitimate business interests
  • Your consent (for marketing)

4. DATA SHARING
We may disclose information to:

  • Payment processors
  • Shipping carriers
  • IT service providers
  • Legal authorities when required

5. INTERNATIONAL TRANSFERS
For transfers outside the EU:

  • We implement standard contractual clauses
  • Ensure adequate protection measures

6. DATA RETENTION
We retain information:

  • For active customer relationships
  • To meet legal requirements
  • For business records (typically 3-10 years)

7. YOUR RIGHTS
Under GDPR, you may:

  • Access your personal data
  • Request correction or deletion
  • Restrict processing
  • Object to marketing
  • Request data portability

8. COOKIES
Our website uses:

  • Essential functional cookies
  • Analytical cookies (with consent)
  • Marketing cookies (with consent)
    Manage preferences via browser settings.

9. SECURITY MEASURES
We implement:

  • SSL encryption
  • Secure payment gateways
  • Regular security audits
  • Limited staff access

10. POLICY UPDATES
We may modify this policy. Significant changes will be notified through our website.

11. CONTACT
For privacy requests, please use the secure form in your account dashboard.